Corporate Identity & Legal Framework
This Privacy Policy is issued by VEHICULARS TECHNOLOGY LIMITED ("Vehiculars", "Company", "we", "us", or "our"), a private company limited by shares incorporated under the laws of the Federal Republic of Nigeria with Company Registration Number (RC) 8994192 and Tax Identification Number (TIN) 33691933-0001. The company was duly registered by the Registrar-General of the Corporate Affairs Commission (CAC) under the Companies and Allied Matters Act 2020 (CAMA 2020) at Abuja on the 12th day of November 2025.
Vehiculars operates digital automotive convenience services, fleet administration systems, and vehicle documentation platforms accessible through our website (vehiculars.com), our web portal, client dashboard, staff/agent execution tools, and iOS/Android mobile applications.
Under the Nigeria Data Protection Act 2023 (NDPA), Vehiculars Technology Limited acts as the Data Controller in respect of your personal data collected when creating an account, ordering services, or engaging with our platform, and in specified workflows, as a Data Processoracting under statutory mandates on behalf of our corporate partners and regulatory authorities.
Scope of this Privacy Policy
This policy applies to all prospective and registered users, including individual vehicle owners, commercial drivers, enterprise fleet managers, field agents, partner mechanics, and platform visitors who interact with:
- Driver's Licence Services: Fresh driver's licence applications, driving school 26-working-day legal enrollment, licence renewals, re-issuance (for lost or defaced cards), and International Driving Permits (IDP).
- Vehicle Particulars & Registration: Vehicle licence renewals, roadworthiness certificate processing, third-party and comprehensive motor insurance renewals, Central Motor Registry (CMRIS) documentation, and hackney carriage permits.
- Number Plate Services: Standard private number plates, commercial number plates, customized plates, and plate re-allocation.
- Vehicle Verification & Condition Inspection: Pre-purchase condition inspections (PCI), mechanical defect audits, and roadworthiness express bay tests.
- Customer & Agent Portals: Client dashboard, wallet services, notification pipelines, customer support ticketing, and logistics delivery coordination.
Lawful Bases for Data Processing
In strict adherence to Section 25 of the Nigeria Data Protection Act 2023 (NDPA), we only collect, process, and share your personal data where at least one of the following lawful bases applies:
1. Contractual Necessity
Processing is required to fulfill the vehicle documentation, verification, inspection, or delivery services you expressly order from us.
2. Statutory & Legal Obligations
Compliance with Nigerian road traffic statutes, National Road Traffic Regulations (NRTR), FRSC directives, VIO inspection rules, and tax compliance.
3. Legitimate Interests
Detecting fraud, verifying vehicle ownership authenticity, preventing stolen vehicle documentation, and maintaining enterprise system security.
4. Explicit Consent
Provided by you for optional features such as marketing communications, camera access for instant document capture, and mobile push notifications.
Categories of Personal Data We Collect
To successfully deliver government-recognized vehicle documents and thorough inspections, we collect only the minimum necessary personal information:
A. Personal Identification & Contact Details
Full legal name (first, middle, last), date of birth, gender, marital status, nationality, residential address, Local Government Area (LGA), State of origin and residence, active telephone number, email address, and next of kin / emergency contact details.
B. Government Identifiers & Statutory Records
National Identification Number (NIN), existing Driver’s Licence Number, Taxpayer Identification Number (TIN) where relevant, International Passport bio-data page (for International Driving Permits), and FRSC learner’s permit references.
C. Biometric Schedule & Physical Attributes
Facial passport photographs, height, blood group, facial marks / disability declarations, and preferred biometric capture appointment centre and time slots.
D. Vehicle Ownership & Technical Specification Data
Vehicle Make, Model, Year of Manufacture, Vehicle Identification Number (VIN / Chassis Number), Engine Number, License Plate Number, Vehicle Color, Fuel Type, Body Type, Odometer Mileage, Proof of Ownership Certificate, Customs Duty Papers, and Vehicle Allocation Receipts.
E. Vehicle Inspection & Diagnostic Telemetry
Mechanical condition photographs, brake testing records, suspension and tire condition evaluations, engine fault diagnostic logs, chassis integrity ratings, and inspector verdict notes recorded during Physical Condition Inspections (PCI) or Roadworthiness Express bay checks.
F. Financial & Transaction Logs
Transaction references, payment method identifiers, wallet credit/debit balances, service invoices, and payout account bank details (for verified field agents). Note: Vehiculars does NOT collect, process, or store full credit or debit card primary account numbers (PAN) or CVVs. All electronic payments are processed through CBN-licensed, PCI-DSS compliant payment gateways (Monnify / Moniepoint MFB).
How We Collect Your Information
We collect personal information through the following channels:
- Direct Submission by You: When you register an account, fill out service application questionnaires, upload documents, communicate with support, or fund your in-app wallet.
- Field Inspections & Testing Bays: When an accredited Vehiculars field agent, mobile technician, or partner roadworthiness bay inspects your vehicle and logs photos and mechanical readings.
- Government & Accredited Partner Verification: When verifying vehicle particulars or driver identity against official registry records (e.g. FRSC portal, NIID insurance registry, CMRIS police database, or accredited partner driving schools).
- Automated Platform Logs: Technical log data generated when you access our web portal or mobile applications, including device identifiers, IP addresses, and session duration.
Purpose of Personal Data Processing
Vehiculars Technology Limited processes your data strictly for legitimate operational purposes:
Statutory Document Processing
Filing applications with FRSC, VIO, Police (CMRIS), and Motor Vehicle Administration Agencies.
Biometric Capture & Driving School
Enrolling candidates in statutory 26-working-day accredited driving school programs and scheduling capture appointments in your LGA.
Inspection Report Generation
Compiling comprehensive, photo-verified mechanical inspection audit reports for vehicle buyers and fleet owners.
Physical Logistics & Dispatch
Assigning vetted dispatch riders to deliver physical driver's licence cards, vehicle stickers, and number plates straight to your doorstep.
Transactional Alerts & Updates
Sending SMS, email, and push notifications concerning application status, countdown timers, and expiry reminders.
Fraud Prevention & Audit Security
Verifying document validity, preventing vehicle identity cloning, and preserving tamper-proof audit trails.
Third-Party Disclosures & Data Sharing
We share your data only on a strict need-to-know basis with vetted third parties who are bound by contractual and regulatory data confidentiality duties under NDPA 2023:
| Recipient Category | Parties Involved | Purpose & Transferred Data |
|---|---|---|
| Government Authorities | FRSC, VIO, State MVAA, Nigeria Police Force (CMRIS) | Filing statutory applications, issuance of driver's licences, roadworthiness certificates, and number plates. |
| Accredited Driving Schools | FRSC-certified partner driving academies | Statutory candidate enrollment (26 working days mandatory period) and certificate issuance for fresh licence applicants. |
| Payment Gateway | Monnify (TeamApt / Moniepoint MFB) | Payment processing, transaction settlements, and customer wallet funding. PCI-DSS compliant. |
| Communication Vendors | Termii (SMS & OTP), Resend (Transactional Email) | Delivering time-sensitive application updates, verification codes, payment receipts, and deadline reminders. |
| Vetted Field Agents & Riders | Accredited Vehiculars local logistics network | Conducting physical vehicle inspections, handling physical submission, and doorstep delivery of completed cards. |
Zero Data Commercialization Guarantee
Vehiculars Technology Limited does NEVER sell, lease, rent, or trade your personal data, telephone numbers, vehicle records, or application history to commercial advertisers or data brokers.
Data Retention & Archival Policy
Personal data is retained only for the duration necessary to satisfy the purposes for which it was gathered, or as mandated by legal, taxation, and statutory road traffic regulations in Nigeria:
- Active Customer Profile: Maintained for the entire duration your account remains active.
- Statutory Transaction Records: In compliance with the Companies and Allied Matters Act 2020 (CAMA) and Nigerian financial regulations, completed application documents, payment receipts, and vehicle verification logs are retained for a minimum of six (6) years following service completion.
- Incomplete Drafts: Application forms abandoned or unsubmitted are automatically purged after 90 days of user inactivity.
- Biometric Slips & Inspection Media: Inspection photos and capture slips are permanently archived in encrypted cloud storage to protect against fraudulent document claims.
Data Security & Storage Architecture
Vehiculars Technology Limited implements comprehensive administrative, technical, and physical safeguards to guarantee confidentiality and protect against unauthorized access, loss, or alteration:
End-to-End Encryption
All data in transit is protected using TLS 1.3 encryption. Sensitive database fields, documents, and backups are encrypted at rest using AES-256.
Role-Based Access Controls (RBAC)
Access to candidate documents is restricted exclusively to authorized staff and assigned field agents strictly processing that stage.
Tamper-Proof Audit Logging
Every administrative view, file download, status transition, or document verification is immutably recorded with actor timestamp and IP.
Regular Security Audits
Continuous vulnerability scanning, regular penetration testing, and automated disaster-recovery backup redundancies.
Your Rights as a Data Subject
Under Part VI of the Nigeria Data Protection Act 2023 (NDPA), you enjoy comprehensive legal rights regarding your personal data:
- Right to be Informed: The right to know clearly what data we collect, why, and who we share it with.
- Right of Access: You may request a complete digital copy of all personal records held about you.
- Right to Rectification: You may correct or update any inaccurate or outdated information in your profile at any time.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your account and personal data, provided retention is not required by statutory road traffic or tax regulations.
- Right to Restrict Processing: You may ask us to suspend processing of your data while an objection or accuracy dispute is verified.
- Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object at any time to receiving non-essential marketing notifications.
How to exercise your rights:
Send a formal request from your registered email address to privacy@vehiculars.com. We will verify your identity and respond comprehensively within thirty (30) days at zero charge.
If you believe your data protection rights have been infringed, you also have the statutory right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) at ndpc.gov.ng.
Children's Privacy Protection
Vehiculars Technology Limited strictly provides services intended for individuals who have reached the legal age of vehicle ownership and driver licensing in Nigeria (18 years and above).
We do not intentionally or knowingly solicit or collect personal information from children under 18 years. If we discover that an individual under the legal age has provided personal data without parental or guardian consent, we will immediately delete such data and terminate the associated account.
Incident & Data Breach Protocols
In the unlikely event of a security incident resulting in unauthorized access, exposure, or breach of your personal data:
- We will notify the Nigeria Data Protection Commission (NDPC) within 72 hours of becoming aware of the incident, in compliance with the NDPA 2023.
- Where the breach poses a high risk to your rights, we will notify you directly via email and SMS with remediation advice and protective actions taken.
Amendments to this Policy
We may review and update this Privacy Policy from time to time to mirror changes in statutory automotive regulations, NDPA compliance directives, or platform enhancements.
Whenever updates are published, the "Last Updated" timestamp at the top of this policy will be revised. For material changes impacting how we process your personal data, we will provide prominent notice via in-app banners or email communications prior to the changes taking effect.
Corporate Contact & Data Protection Officer
If you have questions, inquiries, requests, or concerns regarding this Privacy Policy or our data management practices, please reach our Data Protection Office:
VEHICULARS TECHNOLOGY LIMITED
RC No: 8994192 • TIN: 33691933-0001
Lagos Corporate Office
38 Opebi Road, Adebola House
Suite 100 (Rear Car Park Wing), Ikeja,
Lagos State, Nigeria
Abuja Liaison Office
No. 50 Ebitu Ukiwe Street,
Jabi District,
Abuja, FCT, Nigeria